We respond to your needs. We will answer your questions.
Reservation
You will receive a confirmation letter after you submit your booking through our website. If you want to cancel your reservation, you can click the CANCEL button or contact our reservation team at info.phkt@parkhotelgroup.com to assist you.
There's no need to pay upfront when you book direct with the hotel. A deposit is required upon check-in. The deposit amount is 1.5 times the room charge.
The Hotel accepts VISA, MasterCard, AMEX, JCB, China UnionPay, Paypay and Alipay for payment of room reservations. Payment at Hotel can be made by cash as well.
Food & Beverage
Continental breakfast is served from 7:00am to 10:00am daily and comes with free drinks and a half buffet.
Vegetarian, vegan, and gluten-free options are available upon request. Please contact Oike Café for more information.
Accommodation
Check-in time: After 3:00pm (Local time)Check-out time: By 11:00am (Local Time)
The Hotel offers luggage storage for guests staying with us. Our Concierge Team will assist you upon arrival.
Pets are not allowed except for service dogs.
Park Hotel Kyoto is non-smoking facility, no smoking is allowed within the entire building space. There is a ¥30,000 yen cleaning fee if you smoke in any of our guest rooms or Suites.
Yes, our Oike Suite on the ninth floor connects two rooms.
Yes, our two-bedroom Oike Suite on the ninth floor can accommodate a maximum of 4 adults and 2 children.
Yes, our Oike Suite is wheelchair accessible, including grab bars in the washroom.
For guests encountering mobility issues, the Hotel is designed with barrier-free access from the lobby area to the guest rooms. To enhance the comfort and convenience of our guests, there is also a handicap and wheelchair-accessible washroom in the lobby.
Yes, upon request and subject to availability. Charges may apply.
The minimum age for check-in is 18 years old with official identification.
The total number of occupants in a room shall not exceed 3 adults or 2 adults and 2 children at any time. (Only the Park Suite and Oike Suite allow 4 adults or 4 adults and 2 children.)
No extra beds are available. However, the sofa bed in the Deluxe Twin room can be made as a third bed for triple guest room sharing.
Baby beds are provided on a complimentary basis upon request, subject to availability.
For our full list of our room features, please visit here.
Room service is not available.
The hotel enforces a No Party Policy to ensure maximum comfort for all our in-house guests. Any person found to be creating excessive noise or disturbance, having a party, or exceeding the maximum allowable occupancy of the room will be asked to leave the hotel without a refund. Unregistered guests are not allowed into the room after 9:00 pm.
Services & Facilities
Complimentary Wi-Fi access is available in rooms and around the property. To connect, please enter the password, which will be given upon guest check-in.
No, the hotel does not have a swimming pool.
A Fitness Gym is avialable on the 2nd floor. It is open 24 hours daily, free of charge for guests staying at the hotel.
There is no parking facility at the Hotel property due to local regulations in Kyoto City. However, within a 3–5-minute walk from the Hotel, there are many private coin-operated parking lots available for long-term parking.
The Hotel offers a family-friendly stay with kid-friendly facilities and amenities. The following services and amenities are subject to availability. Should you require any of these, please let us know in advance during reservation:
Our Concierge would be pleased to assist you with booking a tour package of your choice during your stay.
Our rooms are equipped with universal sockets that accept various types of electrical plugs. The voltage in Kyoto is 110V/240V, 60Hz. Please contact Reception for assistance with adaptors.
The Hotel does not have a Business Centre. However, there is a convenience store (7-Eleven) within a 1-minute walk from the Hotel for bulk printing in black/white/full-color and any paper size A5-A3. In addition, there are two 24-hour printing stores (Kinko's) within a 10-minute walk from the Hotel. For basic printing requests, the team would be delighted to assist. Charges may apply for advanced printing services.
Three sets of coin-operated laundry and dryer machines on the 2nd Floor are available 24 hours a day. Dry cleaning and pressing services are available at the shop next door. Same-day express service is available at 10:00 am for 7:00 pm pickup.
Yes you may, and we will do our best to make your celebratory stay a memorable one (i.e. cake, champagne, flowers)! Please contact us 3 days in advance for the above arrangements. Charges may apply for advanced order to outside contractors.
Room rates are all inclusive of service charge and consumption tax, except Kyoto City Local Accommodation Tax, which is ranges from 200 to 500 yen per night per person.
Directions To Hotel & Nearby Attractions
For directions from the airport to the Hotel, please refer here.
Unfortunately, an airport shuttle service is unavailable. Should you wish for us to arrange for a private airport limousine transfer, please indicate this requirement during the reservation process and charges will apply.
The nearest JR Train station is JR Kyoto station. The nearest subway station is Karasuma Oike Station, which is 3 stops from Kyoto Station, a 5-minute ride.
There's lots to do near Park Hotel Kyoto, historical monuments, the Imperial Park, Nijo Castle, Shrines and Temples, shopping malls – Sanjo, Shijo,Teramachi Kyotogoku, Shin Kyogoku, Nishiki Market Street, etc.
