Best Rate Guarantee

Our Promise

We do our best to offer you the lowest rate among some of the best hotel deals online when you book your stay at any of our hotels on As part of our guarantee, should you find a lower qualified rate elsewhere online, we will match it and extend you a further 15% discount on that stay upon your check-out.

Why Book Direct?

We will price match and add a 15% discount

Update your booking 24 hours before check-in

Support reforestation with every direct booking

Submit a Claim

Submission of claim must be made within 24 hours of booking through and at least 24 hours before the standard check-in time for the hotel or resort where you made the reservation. Submit your claim through the form below before your arrival.

For queries, please email us at

Step 1: Take a screenshot of the lower rate

Step 2: Submit the online form below

Step 3: Get a matching rate with 15% off

Best Rate Guarantee Claim Form