The nearest train station is JR Otaru-Chikkō Station, just a 5-minute walk from the hotel. During the day, you can conveniently walk through Wing Bay Otaru, a connected shopping mall, to reach the station directly.

There are a few convenient ways to reach the Otaru Canal:

By Train
From JR Otaru-Chikkō Station (about a 5-minute walk from the hotel), take the JR Hakodate Main Line to JR Otaru Station (2 stops, approx. 6 minutes). From there, it’s about a 10-minute walk to the Otaru Canal.

By Bus
You can take a local bus from nearby stops such as Parute-Chikkō. Buses typically stop near JR Otaru Station or the canal area.

By Taxi
A direct taxi ride takes around 7 minutes and costs approximately JPY1,000, depending on traffic.

The Otaru Canal area is one of the city's most iconic spots — perfect for a scenic stroll, especially in the evening when the gas lamps are lit.

Yes, we offer luggage storage service for our guests both before check-in and after check-out, so you can enjoy your day without worrying about your bags. Please feel free to ask our front desk team for assistance.

Yes, parking is available on the hotel premises. However, spaces are limited and subject to availability. The parking fee is JPY 1,650 per car per night. For more details, please click here.

Yes, we offer dry cleaning services. Please fill out the laundry form found in your wardrobe, place your laundry in the provided bag, and contact the housekeeping team. Housekeeping staff will come to your room shortly to collect your laundry.

The hotel does not have an on-site spa or hot spring facility. However, Ospa, a popular hot spring facility, is located within walking distance. Guests staying with us can enjoy Ospa at a special discounted rate. 

Yes! Our lobby shop, Otaru Marché, located on the first floor, offers a variety of sweets, souvenirs, and miscellaneous goods for your convenience. For more details, please click here.

Major credit cards are accepted.

Yukata nightwear for adults is provided in the guest rooms, and children’s yukata are available upon request in three sizes: Small (70–90 cm), Large (90–110 cm), and Oversized (110–130 cm).

Yes, Yu-Pack and Yamato Transport parcel shipping services are available at the front desk on the first floor. Cardboard boxes for shipping are available for purchase at JPY400 each.