Room Upgrade Policy & Examples
Room upgrades, a benefit of this offer, will be applied at check-in, so please book one category below your preferred room type.
Mountain View Superior → Ocean View Superior
Ocean View Superior / Mountain View Deluxe → Ocean View Deluxe
Ocean View Deluxe → Grand Ocean View Room
Terms and Conditions
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The booking period and stay period are until 30 June, 2026.
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This offer is primarily aimed at Western guests, but it is open to any traveler, regardless of nationality, who finds it online or in ads.
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Rates quoted, unless specified nett, include service charge and prevailing consumption tax.
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A valid credit card is required to secure the reservation. The same credit card must be presented during check-in.
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Offer cannot be combined with other promotional offers or discounts.
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Blackout dates and additional restrictions may apply.
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Rates are based on availability at the time of reservations.
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Management reserves the right to amend these terms and conditions without prior notice.
Accommodation Tax
Starting from 1 April, 2026, an accommodation tax will be introduced by Hokkaido Prefecture and the City of Otaru.
Please note that even if you make a reservation before 1 April, 2026, the accommodation tax will be applied for stays on or after 1 April, 2026.
The rates listed on our website do not include the accommodation tax, so the tax will be collected at the front desk upon check-in.
■ Accommodation Tax (per person, per night / based on room rate)
| Room Rate (per person per night) | Tax Amount | Breakdown |
| Less than JPY20,000 | JPY300 | Hokkaido: JPY100 / Otaru: JPY200 |
| JPY20,000 – less than JPY 50,000 | JPY400 | Hokkaido: JPY200 / Otaru: JPY200 |
| JPY50,000 and above | JPY700 | Hokkaido: JPY500 / Otaru: JPY200 |
*The “Room Rate” subject to tax includes the service charge but excludes meals and consumption tax.
Non-Refundable Bookings:
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Cancellations are not permitted after booking confirmation.
