Facilities and Services

Designed for Your Comfort

Explore Our Amenities to Enhance Your Stay

Paying Attention To Your Needs

Grand Park Otaru provides an extensive range of facilities and services to ensure your stay is as comfortable as possible. We offer amenities tailored to a variety of purposes, including family stays and pet-friendly rooms. For your convenience, our hotel offers currency exchange, laundry services, meeting rooms, and room service

Meetings & Events

The hotel has 10 banquet halls and meeting rooms with a variety of sizes. “Forrest” is a ballroom that offers one of the largest capacity in Otaru, with its high ceiling creating an outstandingly luxurious atmosphere. We also accommodate smaller multi-purpose banquet halls and conference rooms with full view to the ocean. The hotel is also fully equipped to host the MICE (Meeting, Incentive Travel, Convention and Exhibition / Event).

View More


The second floor accommodates three unique restaurants and a bar that share a spacious, three-story-high atrium overlooking the beautiful ocean. A series of restaurants, including a casual brasserie, a teppanyaki diner, a soothing seaside bar, an open-space lounge, and a unique patisserie, offer a variety of dining experiences.

View More

Family Travel

Grand Park Otaru made family travelling easy with spacious rooms featuring kid-friendly services and amenities from baby cot with baby guard, extra bed, connecting rooms and more. Wing Bay Otaru, which is directly connected to the hotel, has a convenient shopping area with facilities for children.

View More

Otaru Marché

Check out Otaru Marché for the best of unique souvenirs such as local items and Ainu indigenous crafts.

View More

Accessibility and Interconnecting Rooms

Grand Park Otaru is barrier-free and easily accessible on the ground floor. In-room amenities in our accessible rooms include grab bars in washroom, height-adjustable shower and emergency button, bedroom doors with a minimum width of 80cm, washroom doors with a minimum width of 80cm. For more information on accessible and interconnecting rooms, please email us to find out more.

View More

Parking Facilities

Parking facilities are available at the hotel premises, but slots are limited and subject to availability. Parking fees: JPY1,650 per car per night.

View More

Bike Rental

Bicycles and equipments are available for 2 hours, 4 hours, 10 hours and longer! Enjoy riding bikes from the hotel to the Otaru Canal, Mt. Tengu, and more! *Bike Rental is only available for green seasons.

View More