Terms & Conditions
・No Prepayment Needed.
・A valid credit card is required to secure the reservation. The same credit card must be presented during check-in.
・Rates quoted unless specified nett, include service charge and government tax.
・Offer cannot be combined with other promotional offers or discounts.
・Black-out dates and other restrictions may apply.
・Rates are based on availability at time of reservations.
・The ingredients used in the set dinner are subject to change due to market conditions.
・Management reserves the right to amend Terms and Conditions, without prior notice.
Accommodation Tax
Starting from 1 April, 2026, an accommodation tax will be introduced by Hokkaido Prefecture and the City of Otaru.
Please note that even if you make a reservation before 1 April, 2026, the accommodation tax will be applied for stays on or after 1 April, 2026.
The rates listed on our website do not include the accommodation tax, so the tax will be collected at the front desk upon check-in.
■ Accommodation Tax (per person, per night / based on room rate)
| Room Rate (per person per night) |
Tax Amount |
Breakdown |
| Less than JPY20,000 |
JPY300 |
Hokkaido: JPY100 / Otaru: JPY200 |
| JPY20,000 – less than JPY 50,000 |
JPY400 |
Hokkaido: JPY200 / Otaru: JPY200 |
| JPY50,000 and above |
JPY700 |
Hokkaido: JPY500 / Otaru: JPY200 |
*The “Room Rate” subject to tax includes the service charge but excludes meals and consumption tax.
Cancellation Policy:
- More than 8 days before arrival – No cancellation charge
- 4 to 7 days before arrival – 20% of the total amount
- 1 to 3 days before arrival – 50% of the total amount
- On the day of arrival or no-show – 100% of the total amount