Terms & Conditions
- Offer is not valid in conjunction with other promotions, discounts and partnerships.
- Room type cannot be selected in advance.
- Not available for group bookings.
- The Hotel reserves the right to amend or cancel the promotion without prior notice.
- Park Rewards membership, earning and redemption are subject to the programme terms and conditions.
Accommodation Tax
Starting from 1 April, 2026, an accommodation tax will be introduced by Hokkaido Prefecture and the City of Otaru.
Please note that even if you make a reservation before 1 April, 2026, the accommodation tax will be applied for stays on or after 1 April, 2026.
The rates listed on our website do not include the accommodation tax, so the tax will be collected at the front desk upon check-in.
■ Accommodation Tax (per person, per night / based on room rate)
| Room Rate (per person per night) |
Tax Amount |
Breakdown |
| Less than JPY20,000 |
JPY300 |
Hokkaido: JPY100 / Otaru: JPY200 |
| JPY20,000 – less than JPY 50,000 |
JPY400 |
Hokkaido: JPY200 / Otaru: JPY200 |
| JPY50,000 and above |
JPY700 |
Hokkaido: JPY500 / Otaru: JPY200 |
*The “Room Rate” subject to tax includes the service charge but excludes meals and consumption tax.
Cancellation Policy
- More than 8 days before arrival – No cancellation charge
- 4 to 7 days before arrival – 20% of the total amount
- 1 to 3 days before arrival – 50% of the total amount
- On the day of arrival or no-show – 100% of the total amount