Best Flexible Rates
We understand travel plans can change. With our Best Flexible Rates, cancel up to 8 days before arrival with no extra charge.
Park Rewards members get additional 10% off room rates and earn points. Sign up for free.
Terms & Conditions
- Rates quoted, unless specified nett, include service charge and prevailing consumption tax.
- A valid credit card is required to secure the reservation. The same credit card must be presented during check-in.
- No prepayment required.
- Offer cannot be combined with other promotional offers or discounts.
- Blackout dates and additional restrictions may apply.
- Rates are per room per night and based on availability at the time of reservations.
- Management reserves the right to amend these terms and conditions without prior notice.
Accommodation Tax
Starting from 1 April, 2026, an accommodation tax will be introduced by Hokkaido Prefecture and the City of Otaru.
Please note that even if you make a reservation before 1 April, 2026, the accommodation tax will be applied for stays on or after 1 April, 2026.
The rates listed on our website do not include the accommodation tax, so the tax will be collected at the front desk upon check-in.
■ Accommodation Tax (per person, per night / based on room rate)
| Room Rate (per person per night) | Tax Amount | Breakdown |
| Less than JPY20,000 | JPY300 | Hokkaido: JPY100 / Otaru: JPY200 |
| JPY20,000 – less than JPY 50,000 | JPY400 | Hokkaido: JPY200 / Otaru: JPY200 |
| JPY50,000 and above | JPY700 | Hokkaido: JPY500 / Otaru: JPY200 |
*The “Room Rate” subject to tax includes the service charge but excludes meals and consumption tax.
Cancellation Policy
- More than 8 days before arrival – No cancellation charge
- 4 to 7 days before arrival – 20% of total room charges
- 1 to 3 days before arrival – 50% of total room charges
- On arrival day or no-show – 100% of total room charges
