The rapid developments of COVID19 has impacted many people in varying degrees and inevitably, affected travel plans. Being travellers ourselves, we understand, and we care. Rest assured that we are following the situation closely and constantly reviewing our steps to support you and your travel needs.
Your Safety Our Utmost Concern
The safety and wellbeing of our guests and team members has always been our first priority. At Park Hotel Group, we take pride in maintaining the highest standards of cleanliness and hygiene and we remain dedicated to providing a safe, clean and enjoyable stay for all our guests. While there are currently no reported cases in our hotels, we have stepped up our health and safety standards and processes and continue to work closely with public health authorities and adhering to the guidelines issued by the World Health Organization (WHO).
Additional precautionary measures at our hotels:
We will continue to monitor the COVID-19 updates, and will respond based on the advice of governments, public health authorities, and medical professionals.
Our Enhanced Travel Flexibility Policy
We are fully committed to enabling guests with increased flexibility during this interim. Any reservations with stays taking from now until 30 September 2020 can be amended for free. Fully prepaid bookings made directly with our hotels can be amended for arrival through 31 March 2021 at no charge up to 24 hours before check-in. Find out more about our new and enhanced flexibility policy here.
As the situation is evolving, we recommend that guests be guided by their local government travel advisory prior to travelling. Please refer to the relevant travel advisory before proceeding with your travel plans: