As the COVID-19 situation continues to develop, Grand Park Otaru remains committed to work with the local health authorities and comply with World Health Organization (WHO) standards to mitigate risks as the health and wellbeing of our guests and team members are of utmost priority to us.
Our Enhanced Travel Flexibility Policy
We are fully committed to enabling guests with increased flexibility during this interim. Any reservations with arrival dates from now until 31 December 2020 can be amended for free. Fully prepaid, non-refundable bookings made directly with our hotels can be postponed till 30 June 2021 for free. Rate change applies. Find out more about our new and enhanced flexibility policy here.