Arrival & Departure Timings
Check-in time: After 3.00pm (Local time)
Check-out time: By 12.00 noon (Local time)
Minimum age for check-in is 18 years old with a photo identification.
The total number of occupants in a room shall not exceed 3 adults or 2 adults and 2 children at any time.
A credit card pre-authorisation of SGD100nett per night is required for incidental charges (for stays with full room prepayment before arrival date).
Total room and incidental charges per night will apply for non-prepayment stays.
The deposit for incidental charges will be reimbursed to guests after departure, subject to deductions on miscellaneous and incidental charges.
Children under the age of 12 years stay for free with existing bedding.
Limited cots, playpens and extra beds are available for selected room types and are subject to availability.
For more information, please contact firstname.lastname@example.org.
Food and Beverage Policy
Consumption of food and beverages purchased outside of hotel is not allowed at Mitzo Restaurant & Bar, Bar Canary and Crystal Club Lounge. Durian is not allowed within the hotel premises.
Noise and Disturbance Policy
The hotel enforces a No Party Policy to ensure maximum comfort for all our in-house guests. Any person found to be creating excessive noise and disturbance, having a party or exceeding the maximum allowable occupancy of the room will be asked to leave the hotel without refund. Unregistered guests are not allowed in the room after 9.00PM.
All in-room guests enjoy complimentary parking ticket daily.
The Hotel accepts VISA, MasterCard, AMEX, JCB, China UnionPay and Alipay for payment of room reservations. Payment at Hotel can be made by cash as well.
Pets are not allowed in the hotel premises.
Rates are subject to prevailing government taxes and service charge unless otherwise stated. All "From" rates are indicative of lowest available rate and rates may fluctuate.
In accordance with smoking prohibition laws, smoking in the room will be subject to penalties and a cleaning fee of up to SGD1,000. You may proceed to our smoking cabin located on level 4 if you wish to smoke.