The safety of our guests and team members are of our utmost priority at Park Hotel Farrer Park
1. Health checks, masks and hand sanitisers
We have implemented temperature screening and contact tracing for everyone entering our hotel premises. Hand sanitisers are placed in communal spaces for easy access and masks are available on request from the Concierge and Front Desk.
2. Increased sanitisation
An anti-microbial disinfecting coating is applied on high-touch points in the common areas and facilities such as lift buttons and handrails. Disinfecting mats are installed at hotel entrances, and high traffic areas such as front desks are sanitised every hour. Restaurant space, menus, cutlery, utensils, tables and chairs are sanitised at least 4 times a day.
3. Safe distancing
Furniture in public spaces and restaurants are adjusted to maintain safe distancing. A mandatory 1-metre safe distance is also observed within the hotel.
Our rooms undergo intense room cleaning regime where disinfectants are used to thoroughly clean the spaces; special attention is given to focus on hotspots including phone, TV remote, safe box and bathroom vanity top.
5. Contactless Services
We are reducing common touchpoints with contactless delivery of requested amenities and in-room dining, and contactless payment.
6. Our Enhanced Travel Flexibility Policy
We are fully committed to enabling guests with increased flexibility during this interim. Any reservations with arrival dates from now until 31 December 2020 can be amended for free. Fully prepaid, non-refundable bookings made directly with our hotels can be postponed till 30 June 2021 for free. Rate change applies. Find out more about our new and enhanced flexibility policy here.
We look forward to your return when travel resumes. Till we meet again, stay safe and be well.
Please be guided by the travel advisory issued by the local authorities before proceeding with your travel plans. For enquiries, please email firstname.lastname@example.org.