Frequently Asked Questions

Will I be able to earn PARK$ if I redeem my SRV for this offer?
Any stay packages purchased using SRV are not eligible for PARK$.

Can I use my PARK$ to redeem PHG e-vouchers and use it on this offer?
Yes, PHG e-vouchers redeemed using PARK$ can be used to offset the value of the stay package.

Can I use multiple PHG e-vouchers redeemed using PARK$ on this offer?
Yes, the PHG e-vouchers can be combined to offset the value of the stay package.

Can I redeem my SRV for this offer?
Yes, you may. Simply book your 1-for-1 Staycations here (link to SRV page).

How do I make a booking with the hotel of my choice after I redeemed my SRV?
To make a booking after your purchase, please call or email the hotel reservations team with the QR code found in the GlobalTix confirmation email sent to your email address.

Do I need to redeem all my SRV amount in a single purchase?
SRVs are issued in denominations of S$10 and you can decide on any amount you wish to redeem for your stay package.

Can I use my SingapoRediscovers Vouchers to make a booking but transfer it to another person?
Bookings are non-transferrable.