The health and safety of our guests and team members are of utmost priority at Grand Park City Hall.
As a SG Clean certified hotel, we constantly review our cleanliness and hygiene protocol to ensure that we are well above global standards. Our measures include:
1. Health checks, masks and hand sanitisers
We have implemented temperature screening and contact tracing for everyone entering our hotel premises. Hand sanitisers are placed in communal spaces for easy access and masks are available on request from the Concierge and Front Desk.
2. Increased sanitisation
An anti-microbial disinfecting coating is applied on high-touch points in the common areas and facilities such as lift buttons and handrails. Disinfecting mats are installed at hotel entrances, and high traffic areas such as front desks are sanitised every hour. Restaurant space, menus, cutlery, utensils, tables and chairs are sanitised at least 4 times a day.
3. Safe distancing
Furniture in public spaces and restaurants are adjusted to maintain safe distancing. A mandatory 1-metre safe distance is also observed within the hotel.
Our rooms undergo intense room cleaning regime where disinfectants are used to thoroughly clean the spaces; special attention is given to focus on hotspots including phone, TV remote, safe box and bathroom vanity top.
5. Contactless services
We are reducing common touchpoints with contactless delivery of requested amenities and in-room dining, and contactless payment.
We have also enhanced our flexibility policy so that you can plan your stay with a peace of mind.
We look forward to your return when travel resumes. Till we meet again, stay safe and be well.