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Outdoor Swimming Pool at Grand Park City Hall

Hotel Policies

Accessibility Policy

The hotel has 4 rooms for guests with mobility aids. For more information, please contact rsvn.gpch@parkhotelgroup.com.

 

Arrival & Departure Timings
Check-in time: After 2.00pm (Local time)
Check-out time: By 12.00 noon (Local time)

 

Child Policy 

Children under 12 years old stay for free with existing bedding. Limited cots, playpens and extra beds are available for select room types and are subject to availability. For more information, please contact rsvn.gpch@parkhotelgroup.com.

 

Deposit 
A credit card pre-authorisation of S$50nett per night or cash deposit of S$100nett per night is required for incidental charges (for stays with full room prepayment before arrival date).

 

Total room and incidental charges per night will apply for non-prepayment stays.

 

The deposit for incidental charges will be reimbursed to guests after departure, subject to deductions on miscellaneous and incidental charges.

 

Food and Beverage Policy

Consumption of food and beverages purchased outside of hotel is not allowed at Tablescape Restaurant & Bar and Crystal Club Lounge. Durian is not allowed within the hotel premises.

 

Minimum Age 
Minimum Age for Check-in is 21 years old with a photo identification.

Noise and Disturbance Policy

The hotel enforces a No Party Policy to ensure maximum comfort for all our in-house guests. Any person found to be creating excessive noise and disturbance, having a party or exceeding the maximum allowable occupancy of the room will be asked to leave the hotel without refund. Unregistered guests are not allowed in the room after 9PM.

 

Parking 

All in-room guests enjoy complimentary parking ticket daily.

 

Payment Types 
The Hotel accepts VISA, MasterCard, AMEX, JCB, China UnionPay and Alipay for payment of room reservations. Payment at Hotel can be made by cash as well. 

 

Pet Policy

Pets are not allowed in the hotel premises except for guide dogs for the visually-impaired.

 

Rates Policy
Rates are subject to prevailing government taxes and service charge unless otherwise stated. All "From" rates are indicative of lowest available rate and rates may fluctuate.

 

Room Occupancy

The total number of occupants in a room shall not exceed 3 adults or 2 adults and 2 children at any time.

 

Smoking Policy 
Grand Park City Hall is a non-smoking hotel. There is a S$300 cleaning fee if you smoke in any of our guests rooms.

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check-in 9 september monday
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check-out 10 September Friday
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