HOTEL MANAGEMENT SERVICES
Park Hotel Group is a real estate group with a diversified portfolio of hospitality, retail and commercial properties in Singapore, China, Hong Kong and Japan. Our principal activities are the development, acquisition, investment and management of real estate with a focus on hotel assets.
Park Hotel Management Pte Ltd is the management arm of the Group which manages and oversees the operations and performance of our Asia Pacific hotels and provides top quality professional services to other developers and partners in the hospitality industry.
Our footprint in Asia Pacific
Park Hotel Group’s exceptional growth and performance has put us on the world hospitality map. Today, we are privileged to own, manage and develop Park branded hotels across the Asia Pacific region.
In 2005, we shifted our base from Hong Kong to Singapore in order to facilitate our expansion in the region, and launch our brands onto the international stage. Park branded hotels include a collection of luxury Grand Park and upscale Park Hotel properties.
Grand Park Orchard
Grand Park City Hall
Park Hotel Clarke Quay
Park Hotel Alexandra (2015)
Park Hotel Farrer Park (2015)
Grand Park Kunming
Grand Park Wuxi
Grand Park Xian
Park Hotel Hong Kong
Grand Park Otaru
Expanding the Park Family
Park Hotel Group has successfully enhanced hotel operational performance and profitability of the hotels we manage. Our excellent track record has given us the confidence to forge new partnerships with other hotel owners and investors, to work together and grow the Park name as a prestigious global brand – one that is synonymous with great experiences, showcasing loving hospitality and service from the heart.
Our development focus is to continue to expand our presence in key cities and destinations around the world through acquisitions of strategic assets and partnerships with compatible hotel owners and investors. Our mandate is to establish trustworthy and longstanding partnerships with like-minded owners who aspire to be the best in the hospitality industry.
As testament to the strength of our brand and our management capabilities, we have recently been named the “Best Regional Chain” by fellow travel professionals at the Asia Hotel Awards 2013 and the prestigious TTG Travel Awards for 2 consecutive years (2012 – 2013). As a member of Park Hotel Group, you will stand to benefit from the association with a reputable brand and operator while leveraging on our superior management expertise, sales & marketing platforms, dedicated resources and regional knowledge to maximise the profitability of your assets.
Adopting the Owner's Perspective
We understand an owner’s perspective because:
- We are owners too.
- We understand that each owner has different needs, different circumstances. As owners ourselves, we don’t want ‘cookie-cutter’ management techniques, but we want to be associated with a cutting-edge, innovative, idea-driven organisation, where the management company adds value by not only delivering a commercial performance that meets the owner’s objectives, but also increasing the value of the asset.
- We focus on transparency and accountability.
- Get concrete value from your fee payments. Pay for what benefits you and avoid “forced” operating costs and revenue reductions from brand mandates.
- We believe in a genuine partnership.
- We are not focused on empire building at the owner’s expense. Our focus is to build a genuine partnership together with our owners to operate successful and profitable hotels.
The Park Promise
Strong Foundation for longstanding relationships
We are committed to building genuine partnerships together with our owners to create loving hospitality and operate successful hotels. Our partners’ needs are our primary concern and we will always strive to be flexible to our owners’ unique situations.
PHG is sincere in working with our partners to create mutually successful relationships.
We share your values and perspective
As a strong Asian brand, PHG has a clear understanding of local markets and of Asian values. We recognise and share our partners’ ambitions to create successful and profitable hotels, achieved through the best operations teams, quality accommodation and first-rate service delivered with love and passion.
Our partners are our big picture
We are not focused on empire building at our partners’ expense. We respect our owners’ individual needs and recognise that their success is at the heart of our success. Our goal is to help our partners run their hotels efficiently and profitably, with a customised approach to their unique situations. We believe that this is the right way to grow.
Setting you up for success
Running hotel operations is certainly not an easy task. Our partners can count on PHG’s pool of expert resources and management solutions for assistance. Our management services cover every aspect of hotel operations and support to bring about an effective working system that maximises efficiency and value.
Park Hotel Academy
Park Hotel Group recognises that attracting, developing and retaining employee talent is a critical management responsibility in order to thrive as a successful organisation. Certified by the Singapore Workforce Development Agency (WDA)-accredited Advanced Certificate in Training and Assessment (ACTA), our team of ACTA trainers form the pillar of our training infrastructure. Through quality and professional in-house training programmes conducted by our trainers, Park Hotel Academy (PHA) is at the heart of our focus on guest experience and service excellence.
Park Hotel Group led the industry when we were accredited as an Approved Training Organisation (ATO) by the Singapore WDA in 2009, certified to provide an array of Workforce Skills Qualification (WSQ) programmes to our People. In 2011, Park Hotel Academy - the official training and development faculty within Park Hotel Group, was established to centralise all training efforts for Park Hotel Group employees locally and overseas.
HOTEL MANAGEMENT SERVICES Park Hotel Group is a real estate group with a diversified portfolio of hospitality, retail and commercial properties in Singapore, China, Hong Kong and…